Privacy Policy
At Beyond the Chair, your privacy is a priority. This page describes how we collect, use, and protect your personal information to ensure clinical excellence and therapeutic confidentiality in our counseling practice.
Privacy Policy
At Beyond the Chair, your privacy and trust are paramount. This page describes how we collect, use, and protect client information to ensure the highest standard of clinical excellence and confidentiality in our mental health counseling practice.
Information Collection
We collect essential information to provide therapeutic services, including contact details (name, email, phone), intake information (personal history, symptoms, goals), and website usage data gathered through cookies to improve our digital experience and outreach.
How We Use Your Data
Information is used exclusively to facilitate mental health counseling, manage scheduling, communicate treatment updates, and ensure legal and ethical compliance within our practice framework. We never sell your personal or healthcare data to third parties.
Storage & Protection
Your data is stored in HIPAA-compliant electronic health record (EHR) systems with multi-factor authentication and rigorous encryption. We implement industry-leading physical and digital safeguards to maintain the sovereignty and security of your personal records.
Limits of Confidentiality
Confidentiality is a clinical priority, yet limited by law. Disclosure is required if there is a risk of harm to self or others, suspected abuse of a child or vulnerable adult, or by court order. We prioritize transparency and clinical mastery in navigating these professional obligations.
Third-Party Services
We utilize trusted third-party platforms for scheduling, telehealth (PIPEDA/HIPAA compliant), and payment processing. Each partner is selected for their commitment to data security and clinical integrity. Please review their individual privacy policies for specific platform details.
Contact Our Practice
If you have questions regarding this policy or your data rights, please reach us directly at melissa@beyond-the-chair.co or call (800) 401-1547. We are committed to clarity and root-cause transparency in all aspects of our relationship.
Last Updated: October 2026